Frequently Asked Questions

Payment Information

What Payment Methods Are Accepted?

LBR Housewares accepts credit and debit cards. Credit cards currently accepted include Visa, MasterCard, Discover, and American Express.

Is Buying Online Safe?

Security is a priority at LBR Housewares; and we make every effort to ensure that our transaction process is safe and that your personal information is secure.

Orders & Returns

How do I place an Order?

Browse the items within each category on our on-line store and place the items you would like to purchase in your on-line shopping cart. Once you have added all the items you would like to purchase in your cart, click on the check out button. This will bring you to the payment and shipping options available to you.

Do I need an account to place an order?

Yes, with your LBRHousewares’ account, you will have access to the following information:

  1. Your Account Information
  2. Your Order History
  3. Your Email Subscriptions
  4. Your Coupons and Gift Certificates
Who should I contact if I have any queries?

Feel free to E-mail or Call!

At LBR Housewares customer service is our number one priority. Feel free to call or email with any of your questions or concerns and we will respond no later than 24 hours after it is received.

Please visit our "Contact" page.
How Can I Return a Product?

LBR Housewares is committed to customer satisfaction and keeping our prices low every day, and our return policy reflects this commitment.

LBR Housewares issues refunds within 14 days of purchase based on the original form of payment.

All refunds issued by LBR Housewares for returned merchandise must match the original form of payment. Customers will receive credit to the appropriate card for debit and credit card purchases, credit to the appropriate account for Apple Pay, PayPal, and other purchases using authorized payment systems, and merchandise credit for gift card.

For more information, visit our "Returns & Refund" page.